Quality Assurance-Quality Care Series

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Continuous Quality Improvement in Healthcare

Product code: M131        

Overview:

This program introduces and explains the background, philosophy, and workings of Continuous Quality Improvement (CQI) and relates it to specific applications in hospitals and other acute care settings. The differences between CQI and Quality Assurance are discussed, along with the importance of leadership, training, empowerment and removing barriers. Means of data collection and tools for interpreting data are presented. Vignettes show how an interdisciplinary team uses the CQI process to improve pain management in the hospital.

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Continuous Quality Improvement in Long Term Care

Product code: M128        

Overview:

This program introduces and explains the background, philosophy and workings of Continuous Quality Improvement (CQI) and relates it to specific applications in the long term care setting. The differences between CQI and Quality Assurance are discussed, along with the importance of leadership, training, empowerment and removing barriers. Means of data collection and tools for interpreting data are presented. Vignettes show how an interdisciplinary team uses the CQI process to improve skin care management in a long term care facility.

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Developing Alternatives to Restraints

Product code: M117        

Overview:

Provides dramatic examples of cases where alternatives to restraints were found and the quality of care was improved.

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Patient Rights

Product code: M192        

Overview:

This revised video illustrates the importance of protecting patient rights, including the right to information; self-determination; association and communication; and freedom from abuse, quality care and dignity.

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Resident Rights: The Art of Caring

Product code: M105        

Overview:

All residents have important rights that are protected under federal and state laws. These rights range from the freedom to make decisions about their own care to the freedom from unnecessary restraints and abuse, either verbal or physical.

This program describes those rights and illustrates appropriate methods personnel can use to safeguard them while providing quality care.

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Restraints: The Last Resort

Product code: M108        

Overview:

Illustrates the safe use of restraints and stresses the maintenance of a safe, hazard-free environment to minimize the need for restraints.

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The Confused Resident: Strategies for Quality Care

Product code: M107R        

Overview:

This revised video illustrates the characteristic problems of dementia, including memory loss, catastrophic reaction, communication problems, loss of coordination and depression. Demonstrates interventions such as distracting the person from the negative behavior and simplifying tasks.

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