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Quality Assurance-Quality Care Series

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Continuous Quality Improvement in Healthcare

Product code: M131        

Overview:

This program introduces and explains the background, philosophy, and workings of Continuous Quality Improvement (CQI) and relates it to specific applications in hospitals and other acute care settings. The differences between CQI and Quality Assurance are discussed, along with the importance of leadership, training, empowerment and removing barriers. Means of data collection and tools for interpreting data are presented. Vignettes show how an interdisciplinary team uses the CQI process to improve pain management in the hospital.

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Continuous Quality Improvement in Long Term Care

Product code: M128        Reviewed for accuracy: 2009

Overview:

This program introduces and explains the background, philosophy, and workings of Continuous Quality Improvement (CQI) and relates it to specific applications in the long term care setting. The differences between CQI and Quality Assurance are discussed, along with the importance of leadership, training, empowerment and removing barriers. Means of data collection and tools for interpreting data are presented. Vignettes show how an interdisciplinary team uses the CQI process to improve skin care management in a long term care facility.

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Developing Alternatives to Restraints

Product code: M117        

Overview:

Provides dramatic examples of cases where alternatives to restraints were found and the quality of care was improved.

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Resident Rights: The Art of Caring

Product code: M105        Reviewed for accuracy: 2007

Overview:

Illustrates the importance of protecting resident rights, i.e. the right to information, quality care, dignity and freedom from abuse.

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Restraints: The Last Resort

Product code: M108        

Overview:

Illustrates the safe use of restraints and stresses the maintenance of a safe, hazard-free environment to minimize the need for restraints.

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The Confused Resident: Strategies for Quality Care

Product code: M107R        

Overview:

This revised video illustrates the characteristic problems of dementia, including memory loss, catastrophic reaction, communication problems, loss of coordination and depression. Demonstrates interventions such as distracting the person from the negative behavior and simplifying tasks.

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The Right To Die

Product code: A2241        

Overview:

This video will help the nurse better understand the 1991 Patient Self-Determination Act and its implications. Medical and non-medical professionals are shown discussing the impact of this federal act on the patient's right to use advanced directives. An actual patient determines the medical, nutritional and extraordinary measures needed at the end of his life. The ethics committee's role in ethical dilemmas is reviewed with reference to self-determination, professional mandates, benefits versus burden of treatment, and evaluation of the patient's condition.

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